Memphis Finance

Mar 14 2018

Office Phone Lines, Plans – Systems – Optus Business

#small #business #telephone #plans




Terms & Conditions

By selecting this plan, you agree that the connection date that you agree to will likely be longer than the maximum timeframe in the Customer Service Guarantee (CSG) and we will waive the standard $59 start-up fee. Apart from this, everything else in the CSG still applies. For more information, see

FAIR GO POLICY APPLIES. Available in selected premises in selected areas. Check website for availability.

Important Information for Cable NBN Customers: Equipment supplied requires mains power, which may not be suitable if you have a serious illness or condition, require disability services, have a back-to-back alarm, or require an uninterrupted telephone line, in which case, please contact us to discuss alternative options.

The Nitty Gritty

Minimum Total Cost includes payment by direct debit. Installation fees may apply if you request a technician installation where a self-install option is available. If you change plans during your contract term, an Early Recontract Fee of $80 applies and you must start a new 24 month contract. Calls charged in one minute increments.

General: Offer available to credit approved small and medium business customers with a valid ABN, as an additional phone line only.

Non-direct debit fee: A $2.20 fee will be charged each month if you choose not to pay your bill by direct debit. To set-up direct debit go to
Exception: For payments made by credit, debit, charge or prepaid cards, the non-direct debit fee will not apply.

Paper invoice fee: A $2.20 paper invoice fee will be charged each month if you choose to receive a paper bill. For online billing or to request an email bill go to

Office Phone: You must pre-select Optus as both your local and long distance carrier.

Cancellation: If you cancel the service within the committed term, you may be charged a cancellation fee.

Serviceability: Unfortunately, we cannot guarantee connection until we successfully install your service.

We do not offer Priority Assistance. A provider who does is Telstra.

Local calls 30c per call

Standard national calls 28c per min + 52c connection fee ($2.00 cap for calls up to 1 hour)

Calls to Australian mobiles 28c per min + 52c connection fee ($2.00 cap for calls up to 1 hour)

13/1300 calls 35c per call

International calls World Saver rates to 15 destinations + 52c connection fee. View World Saver rates

$20 bundle discount

Eligible Optus mobile services

  • Monthly mobile phone plans with a value of $30/mth or more
  • SIM Only plans with a value of $30/mth or more
  • Prepaid mobiles
  • Prepaid SIM Only plans

Note: Monthly mobile Sim only plans means you receive a monthly bill from us for your mobile plan. Due to technical limitations, a very small number of our postpaid mobile customers are not eligible for the discount. The ineligible products are: Optus Thuraya, Optus Fleet and all Optus Corporate products.

A WiFi modem is included for new customers. Experience the freedom and convenience of shared wireless broadband within your home.

Netgear CG3000 V2 modem

A WiFi modem is included for new customers. Experience the freedom and convenience of shared wireless broadband within your home.

The Netgear CG3000 V2 modem has:

A WiFi modem is included for new customers. Experience the freedom and convenience of shared wireless broadband within your home.

Uniden DECT SSE25

Easy to read and easy to use, the Uniden DECT SSE25 is great for those wanting a phone that’s designed for the visually and hearing impaired. It uses cutting-edge DECT 6.0 technology engineered for Australian and New Zealand conditions.

  • Large display screen
  • Large easy-to-read buttons
  • Hearing aid compatible (T-Coil)
  • Integrated digital answering machine with slow playback function and remote access
  • Multi-handset capable – expandable by up to six handsets
  • Handset conferencing – three-way (two handsets plus outside call)
  • Intercom/Announce call transfer

Uniden DECT 1015

The Uniden DECT 1015 is a cutting-edge cordless phone system with a streamlined, contemporary look. It’s ideally suited to high-density living environments thanks to an enhanced talking range, while the eco-friendly mode is good for the environment – and your power bills.

  • Maxi sound – extra loud handset volume control
  • Hearing aid compatible
  • 30 phonebook memories and 30 Caller ID memories
  • Alphabetical search and dial
  • Green back-lit LCD display
  • Up to eight hours talk time
  • Up to seven days standby time
  • Wall or desk mountable
  • Cutting-edge DECT6.0 technology

Uniden DECT 3035 + 1

Uniden’s DECT 3035+1 comes with an extra handset plus an integrated digital answering machine, so you won’t miss those important phone calls again.

These contemporary phones have digital duplex speakerphones on the handsets, making hands-free communication easy.

  • Large orange backlit LCD display
  • Up to eight hours talk time
  • Hearing aid compatible
  • Extra loud handset volume control
  • Cutting-edge DECT6.0 technology

Powerline adaptor

This device is a really neat way of getting the internet connected from one place to another in your home.

Simple plug one adaptor into the wall and connect to your modem, then plug the other into a second socket in your home, and your internet or Yes TV by Fetch signal will get carried through your electrical wiring.

It’s inexpensive, relatively easy to set up and more reliable than WiFi. Each powerline adaptor has a set of two plugs.

Professional Installation


The New Developments Charge is a one-off fee mandated by the Australian Government which nbn ™ applies in order to get the NBN up-and-running at new premises in new development areas. It is only charged once – the first time the NBN is connected. The New Developments Charge only applies to NBN serviceable locations within new developments.

The New Developments Charge is $300, which includes GST. It will appear as an upfront cost on your Optus NBN bill.

NBN Service Transfer


When you transfer to Optus, you might be charged a cancellation fee or other charges from your current service provider.

Your service provider will continue providing your service until the transfer is complete, although you may experience a small outage during transfer. Once your transfer’s complete, you should contact your provider to make sure your account has been closed.

If you are transferring from a bundled telephone and broadband service, to a broadband only service, your telephone service will be cancelled and the number may be quarantined.

Any faults on the service with your current provider will be closed as part of the transfer process.

If you need any customer support or help with faults at any time before your phone service is transferred to Optus you’ll need to contact your current phone company.

New Customers get this premium, high-performance modem included with their broadband plan. Experience the freedom and convenience of wireless broadband within your home.

  • Simple set up – just plug and play
  • High-speed wireless connectivity
  • Four dedicated Gigabit Ethernet LAN ports – essential for the ultra-fast wired connectivity required for HD gaming and video streaming
  • Powerful firewall security with intrusion detection
  • This modem is NBN-ready, for when the NBN reached your home
  • Beam forming technology improves quality of coverage
  • Less interference from neighbourhood WiFi (on 5GHz frequency)


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